These instructions assume you are using a Library workstation or have successfully set up printing from a personal computer or mobile device.
Sending Print Jobs
- From the application (e.g. Firefox, Adobe Acrobat Reader, Word, etc.), navigate to the File menu and click Print.
- You can also press Ctrl + P (Windows) or Command + P (Mac).
- On a mobile device, navigate to the Options menu and click Share or Print.
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In the print dialog box, choose the printer that reflects your desired print type:
- Library Black and White
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Library Black and White Duplex (double-sided)
- Library Color
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Library Color Duplex (double-sided)
- Set your print preferences (e.g. Copies, Pages, Orientation) and click Print.
- If you are prompted for credentials, enter your PennKey username and password.
Note: Print jobs are held in the queue for two hours.
Additional Information for Printing From a Mac
- You can check your print job's status by opening the Print Center App and selecting the printer that your job was sent to.
- Successful print jobs appear and quickly disappear from the list.
- If you enter your password incorrectly, the job will be stall on Hold for Authentication. To fix this, you will need to open the Print Center app and click the authentication icon
next to your print job to re-enter your PennKey credentials.
- You can avoid needing to enter your PennKey credentials for every print job by selecting Remember this Password in my keychain.
- If an incorrect password is accidentally stored in your keychain, you will need to open the Keychain Access app and navigate to Login Items > Passwords to delete the saved password. The password to delete will match one of the printer names (e.g. Library Black and White Duplex).
Releasing Print Jobs
After your print job is sent successfully, you will need to visit a Ricoh printer or Print Release Station.
Prior to releasing the document to the printer, double-check the cost to confirm it's what you expect.
- Tap your PennCard on the reader or enter your PennKey credentials to log onto the print system.
- Select the job that you want to print and click Print, or click Print All to release all available jobs.
- Please remember to log out when you are finished.